Ordering Policy

  • Service is only available for articles (products) which are shown in stock on our website 
  • Customers have to pay the bill amount in advance through Credit Card/Bkash/Rocket/Nagad/Bank Deposit for any orders from outside of Dhaka City.
  • Only one article can be booked in one order
  • Orders that are paid for can be canceled at any time.  
  • For Order related queries, please contact Customer Service

 Customer Service Team: +88 015 1830 2017 (09.00 AM -06:00 PM)

 Shipping Policy

We are committed to delivering your order accurately, in good condition, and on time
Please note our shipping policy as follows: 

  • We make our best efforts to ship each item in your order within maximum 2 working days of the order

We ship on regular weekdays (Saturday to Thursday), excluding public holidays

  • Currently, each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you will need to place multiple orders
  • To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies
  • While we will endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability 

Exchange Policy

  1. We are committed to ensure your satisfaction with any merchandise you have ordered from 
  2. In case you are not satisfied with your purchase, you can exchange any product immediately contact with us Email: info@ahnafte.com 

Warranty Terms:

The warranty terms set by the manufacturer are as follows:

Ø  AHNAF TECHNOLOGY follows the warranty policy issued by the International, Domestic and Bangladesh Computer Society (BCS) for each product.

Ø  Lifetime Warranty Basically you will get the warranty facility as long as the product is present in the market.

Ø  We will be able to set the price for any service outside the scope of the warranty which will be effective subject to the consent of the buyer.

Ø  AHNAF TECHNOLOGY will not be held responsible for any free software or hardware tuning provided by AHNAF TECHNOLOGY during or after the expiration of the warranty period.

Refund Policy

  • Currently refund is being accepted.

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